Yes, our productivity is better. In the past if something happened, we would have at least one person down.
Our old IT provider was not able to solve the problems right away.
There’s a certain amount of comfort knowing that I don’t have to deal with the glitches that I never see these days because you guys are dealing with them before I ever know they are there.
24x7 is very attentive and get things taken care of quickly.
It’s massive. My admin team is 20% more productive and our audit teams 25% more productive.
Now I don’t have to worry about upgrading my network ever again.
It was a LEAP of FAITH at first! I’m jumping into something I really don’t understand… and I don’t know how it’s going to work… but once you get there… it’s like whoa!
We built our business on that type of customer service… and it’s crystal clear when it happens to us.
From a CFO perspective,… we’ve taken IT out.