IT Cost Assessment

Very quick response times and a pleasure to have 24×7 on our team to deal with all things IT… An error message kept popping up. Quick response and follow up for clarification. Michael was quick to respond and get it taken care of. Ran into an interesting problem. Jacob was patient and diligent in solving the problem.

Zachary did a great job in helping me get back up and running after I was locked out of my email. Thank you. Ari made more room on my email so that I could scan larger files to it which saves so much time. Thank you. Friendly and helpful. They fixed my ability to open a ptx file.

Chris was very helpful with solving my IT issue. My call was answered almost immediately and the issue was resolved in a matter of minutes. Very efficient and friendly. Thanks!

Michael was great and made all the cables in our office so much more organized! Thanks. Leo was very helpful and quick!

Bliss Roofing recently switched to 24×7 IT and so far it has been great! Everyone we have worked with has been knowledgeable, quick to respond, and so kind and patient with us. 5-Star experience!

Steve has done a wonderful job getting the business where I work back up and running on Quickbooks. He was very quick, professional, and provided me with information as he was fixing the problem. It’s been fantastic to work with him. I would highly recommend 24×7 IT Solutions. 24×7 IT Solutions is always so quick to help with all IT issues and they do a great job! Excellent customer service!

24×7’s whole support team is great to work with! Whenever I call they are quick to try finding the best way to solve my issue, whether its to show me how to keep it from happening or spending hours on the phone with a program’s support. Thank you all very much. Steve was awesome to work with as always. He got me the program I needed very quickly and I was able to meet a project deadline. Thank you Steve & 24×7 for yet another problem solved!

Four of our computers were having internet problems after internet provider gave us a new static ip address. It was a tricky issue and 24×7 figured it out and followed up to make sure it didn’t reoccur.

The infamous ‘upgrade’ got me again. Derick was terrific – responded quickly to the trouble ticket, was easy to work with, and worked around my schedule. Relatively easy fix but done skillfully and with an appropriate sense of urgency.

I needed to remotely access our cloud network on the weekend from home using my new laptop and within minutes they had me fixed. Fast and efficient!

I had an issue with my emails not going out. I had done a number of marketing emails and they all bounced back. Derrick was able to resolve the issue on one call. He was extremely professional and was on top of it. Ari was extremely helpful and patient while working through the situation. He then called back the next day to follow up. Above and beyond helpful. Working with Ari was simple and quick. He was patient and explained clearly. Chris is extremely patient and helpful. Very responsive and nice on the phone. 24×7 is always quick to reply and help with issues”

It was amazing. I did not even know there was a problem and your team came in behind the scenes and fixed the issue. I thought there was a problem, but it was taken care of. Thanks Daniel!

We had an HR issue and needed to lock out an account, I’m always so thankful for your quick assistance. Zach’s always so helpful and pleasant to work with. The whole team is relly, and we are thankful for your assistance.

24×7 IT has the best customer service technicians. They were most recently very helpful with a word document that was open and locked. I’M not a novice using Word but for whatever reason, I was having a problem. The tech at 24×7 was able to fix the issue right away. Thanks 24×7!

Cyric was fantastic, he went above & beyond while resolving an issue with our printer/scanner. Zach really helped with the issues I was having, while also listening to suggestions! Great job.

Chris was able to remote in and fix the issue with my server in just a few minutes. 24×7 IT Solutions, Inc. is hands down the most responsive IT company I have dealt with. Recommend them to anyone looking for quality IT services.

Michael was a great help and got me remote access to my computer in just a few minutes. Now I can stay safe at home in these icy conditions and still be productive!

The issue was understood and resolved in a timely manner. I was contacted once the work was complete, and they ensured there were no further problems. When I was unable to receive an email from a customer, the team identified the issue quickly and restored functionality. They confirmed my email had been marked as spam and resolved it promptly. Zach scheduled an appointment, called on time, and fixed the issue efficiently. The problem was diagnosed and resolved quickly, including working through a hard restart of my laptop. Overall, the response was fast and effective.

Chris had me up and running within 5 minutes! Steve is always so prompt in addressing issues. Steve was attentive and excellent communicating with us as he updated our ticket. TY!

Cost effective way not to need an IT department in house. Allows all users on your network to use the same versions of programs, which when different versions are used can be problematic and expensive to correct. When questions arise, they are quick to respond and correct.

Very friendly and kept me updated throughout the process of getting it fixed! Michael was friendly and helpful throughout the process of getting this issue fixed. Zack is always very friendly, I really enjoy working with him!

24×7 is top shelf! My Epson printer stopped working early in the morning and 24×7 was there to fix it. Great response.

Everyone has been able to solve our issues very quickly, helping us prevent delays in business. 🙂 Ari and Zach are the DREAM TEAM, my IT heroes! They both deserve a cape and gold stars. Chris leads and awesome team. Chris is so prompt, responsive, and resourceful 🙂 Always solves our issues timely and professionally. Great job 10 out of 10 would recommend. Always great! Thorough and Quick. Can’t recommend the Team at 24×7 enough. Always great! No attitude or frustration. Love these guys! Always quick and helpful. Best ever.

24×7 technicians are all so friendly and helpful. Great job!

Had a problem with documents not printing. Contacted 24×7 and Steve was assigned to fix my issue. He was calm, courteous, and very helpful. I usually dread tech support calls, but Steve made it a very pleasant experience. I would recommend 24×7 to anyone needing technical support.

24×7 has helped us for years and I always appreciate their response time. Chris was very professional and efficient handling my computer issue. Thanks Chris. Thanks for always being so helpful! Would totally recommend 24×7! Chris fixed the problem with no hassle for me! That’s a win! Chris is aaaaawesome! Thanks for your help!

Great service, as always! Super helpful and responsive. Found the issue right away and fixed it. Just darned great. Friendly and helpful! This was a tough and annoying one! Thanks for your efforts Derrick! Fast and efficient! Zach Rocks. Fast, helpful and informed!

Steve was responsive to my request in a timely and friendly way; he always is. He shows that he cares about any issue that comes up that’s needing to be fixed and resolved!

Our company has worked with 24×7 for several years now. I have worked with many IT companies in the past, and no company even compares to 24×7. They are extremely quick to address tickets, take all problems seriously, and do not insult your intelligence. They are a respectful, hardworking team that takes ownership of our company’s IT. Highly recommend.

I normally don’t care to leave reviews but I felt the need to shed some praise here. 24×7 I.T. Solutions has been amazing to work with the last 2 years. They are extremely professional but the best part is how responsive their team is. You know how it takes companies 2-5 days to get back to you? Yeah, not here. I would highly recommend 24×7 to anyone looking for I.T. support. Thanks again, we appreciate you!

He was great!!! Zach was amazing, so nice and worked hard to find a solution.

Zachery was quick and efficient with getting me back up and going. Thanks. Michael did a stellar job….quick and efficient. I appreciate you guys and your excellent service. Thanks.

Timely in support. Diligent in finding a solution.

When we call, we’ve never had a problem with getting fast response and the server monitoring and maintenance service allows me to not even think about our server and computer network, I don’t even notice it, it’s hard to tell because it always is working.

Very helpful, and very quick to getting out. Our problem was solved within the hour.

These guys are awesome, they are very fast at any problem thrown at them at any time of the day. They have helped with my desktop to my laptop. Top notch professional company. Chris saved the day once again! He had me up and running in less then a minute. Thank you 24×7.

Leo is super helpful and responsive. Makes sure to follow up with me to resolve my concerns. Always walks me though the steps he is taking to resolve my problem. Highly recommend.

As usual excellent customer service ALL issues resolved and EVERY question answered. Thank you! Chris did an extraordinary job installing our new internet router! It was quick and he knew exactly what he was doing! Leo did excellent he was very helpful and he took his time to get to the root of the problem. My problem was solved the first time around and it did not take long at all! Anthony was very helpful. Derrick was great. He was very helpful and he solved my problem 🙂

The process to submit a help ticket is quick and easy. I received a quick solution to my issue.

24×7 is always prompt and thorough! I appreciate their great customer service.

24×7 IT has come to the rescue taking over our IT needs! The follow through was great! This has been an ongoing issue that he resolved with my busy schedule! 24×7 is the real deal 🙂

Daniel addressed my computer issues quickly, following up to make sure the issues were resolved. Very knowledgeable!

They are very easy to work with and if you ever have an issue they are able to resolve it fast.

We have been in business since 1999 and our business has used 24×7 I.T. Solutions, Inc. since 2017. They did a great job moving and setting up our operations to the Cloud and Networking the complex IT stuff that’s over our head. As they Say we are not in the business of IT, they are. We have never regretted the decision. Now that we have decided to retire and close our business….24×7 I.T. Solutions is there once again for our needs. We worked with Steve in reducing our needs as we close our business. After hanging up the phone with Steve, my husband and I felt like we had a weight lifted off our shoulders. We are very appreciative of Steve and the 24×7 team and we prepare for retirement.

I rate them 5-stars!

The folks at 24×7 are the most knowledgeable, responsive, and….this is important… PATIENT support team I have ever worked with and I’ve been working since before before computers were even a thing. To a person, they have been consistently solution driven, and what I most admire is their steadfast calm and resourcefulness when faced with a big hot mess. Super helpful as they can be, given the impossible situation. Truly 24×7! reliably fast, helpful responses to questions 🙂

We have been using 24×7 for many years now. The tech support guys never disappoint. They are alway prompt and knowledgeable, solving whatever we throw at them. Follow-up is fantastic, they always make sure the problem is solved. I no longer dread when something goes wrong with my computer.

Always there with great support and caring people. 24×7 people are great and do not make the caller feel as dumb as they are! As always the absolute best support!!! Chris is exceptionally knowledgeable in setting up Office and also got rid of the garbage that comes with new systems as well. I got the information I needed, on the first try. Got the new password set up in 10 seconds.

24×7 is literally just that! Zach, Leo and Steve are truly amazing. I can’t say enough about them. Professional and quick service. I wish I could give this company 10 stars. I appreciate your guys business and quick attention to our needs.

Ariel was very professional and was willing to stay on the line until I had completed the task. 24×7 I.T. is always responsive! Thank you. He was receptive to listening to me. He worked on solving the problem without getting frustrated, (like I usually do). Thanks for great job.

Calbag vendors often assume that Calbag’s network can be used to support their equipment. When things don’t work, they blame me, and I get stuck in between a vendor who doesn’t understand what they’re doing (which they don’t openly admit to) and an IT MSP who can only act on the little they know about what the vendor is trying to do. Once I requested that 24×7 provide support to this vendor, they worked patiently and persistently to help the vendor through to a resolution. Importantly, we kept the ball in the vendor’s court so as to avoid the appearance of slowness or lack of follow through. The ticket is also rich with sufficient detail to allow someone else to step-in and pick up where someone else left off. Well done.

Very happy with all the help I received. Easy and quick.

Super speedy and always there when we need them. Great help. Super fast & reliable. Proactive support for our programs 🙂

Always friendly and professional. Solves the problem quickly….great communication.

I was off the phone in approximately 2 minutes. Thanks! Steve did a great job handling my Procore log in issue. I was able to give him the information he needed to handle it, and it was working when I returned to the office the next day. By the way, I really appreciate them taking calls and fixing most problems immediately!

24×7 has earned my 5-star Google review!

Steve was timely and helpful with my computer problem. He gave me the tools to fix it myself or have him help. I attempted his suggestions pronto, and it worked like a charm. While I hope to not have more problems to fix in the future, I know who to contact if I do.

With 24×7’s cloud solution we have experienced a cost reduction in computer support expenses by 67%… They just keep everything running and we haven’t experienced any downtime for years…I’m really glad I ordered the Cloud Readiness Assessment. I already knew quite a bit about cloud computing and the assessment confirmed that we were a great candidate for the cloud. I really learned a lot about the financial impact on our business through 24×7’s Total Cost of Ownership Reports. Our executive team found these reports to be instrumental in their decision on whether to move to a cloud network.

Quick and accurate. Detailed, correct answers. Quick response. Quick response. Accurate. Installation was a complete success!! As always…. Thumbs Up!

Ariel was both professional and responsive in addressing my Outlook situation successfully. Duke was very helpful in updating Adobe Reader for me. Fast and Sufficient as always!

24×7 IT is THE BEST! If every business had this caliber of customer service, the world might be a better place. 24×7 IT Solutions provides top notch service, the team ] members are always friendly, fast to respond and easy to work with. Zach, Leo & Steve continue to go above & beyond to resolve any issues that we throw at them. Thank you!!

Chris was able to fix the problem within a minute or two and I was back to work! Thanks Chris! Steve is always on the ball and very quick in his responses. Always delivers. Thanks Steve!!! Leo is on the ball and very helpful! Thanks Leo! Sent an email over with request and it came thru right at 3:00 when I had asked for it to be completed. Thanks Chris! Derrick fixed it on the spot, respecting my time crunch, as usual! Derrick is always very helpful and goes out of his way to take care of issues immediately. Thanks Derrick!

24×7’s engineers are professional and smooth.

Zachary was quick and efficient in figuring out my issue. I rate him 5 stars. This is exactly the service I needed in order to get back to doing my job effectively! Thank you! Leo was quick and efficient in figuring out my issue. I rate him 5 stars. Customers need this type of service, especially when we need things resolved in a timely manner so we Can _do our job and personal items effectively. I had to work from home due to snow. 24×7 assisted me Quickly and I was up and running again! Thank you! I always feel confident I’ll get help quickly and with positive results.

I just started my new job who uses this company yesterday and they have been so great. I have had to call them several times for various reasons the last 2 days. They are always quick at responding, professional and very patient. They never make me feel stupid for asking questions and never seem frustrated or irritated when I call several times. Thank you for making me feel welcome when I was so nervous starting this new job.

Zachary was awesome. Knew his job and had a great sense of humor.

Chris helped me set up my work email on my new phone, which required authentication and in-depth knowledge of our network system. He was very knowledgeable, which resolved my problem quickly and accurately. Those guys over at 24×7 are all great to work with. Friendly and funny.

24×7 not only has a great team, they are always quick to resolve any issues and walks you through how to potentially fix it yourself the next time the problem may occur. I can trust them to handle any issue I throw at them and they’re so friendly to work with! Absolutely 5 star service! Zach with 24×7 is so patient, kind, and thoughtful. He truly takes the time to thoroughly resolve our issues no matter how big or how small. Jacob helped me figure out my issue wasn’t really an issue at all! 🙂 Talking with 24×7 IT support is like calling up a friendly co-worker, they really feel like part of your team! Thank you!! 24×7 has a great team behind them!

This may sound strange in this world we live in but, I honesty LOVE working with this team. Whenever I work with 24×7’s tech team I am completely satisfied with the final results. Each of their staff is kind and always wiling to hear me out in order to discover what the true problem is before proceeding. The communication is always comprehensive even with new recruits to their team. I always recommend them to any other company that needs remote or in-person IT support. They rock!

Excellent communication and he got the job done, many thanks.

Very responsive and able to get the job done quickly! Zach was great! Jacob did great, he was able to resolve it very quickly.

Once again Anthony restored my spreadsheet, saving me lots of time. I am so happy I didn’t have to input all the data again. I am thankful for the 24×7 IT team!

Steve was able to assist and complete our request very timely -in under 24 hours! He was even able todo a follow up and help Suzie create her shortcuts to the desktop the next day as well.

24x7it.com is the fastest IT company I have ever dealt with in 35 years of working. The customer service reps are polite, friendly and great at what they do. Chris was very polite and super helpful. Despite my lack of computer knowledge, he walked me through getting it taken care of so I am more productive now. Thanks Chris! I put Zach to the test this time but…he fixed our issues as usual. Zach works wonders. Duke was very persistent in figuring out the issue I was having. Even though it took awhile, mission accomplished. Communication was great. Super fast help.

Derrick did a great job of resolving my issue quickly and on time. Explained the reasoning behind the issue and what I can do in the future to fix it myself. Great Job! Derik did a great job in trying to resolve shop or issues with dragon naturally speaking. A lot of time and effort and is very much appreciate. Quick resolution did a great job. Effective and efficient to boot. Very fast and efficient appreciated. Resolved issue in a few minutes. Exceptional! Well done thanks for the quick response.

Great job, the response was quick and the service I needed was completed in just a few minutes. Never had a bad experience.

He understood the issue and remedied it within a matter of minutes. Time is valuable and Chris saved me oodles of it. Ariel quickly followed up on a request that was a bit unusual and I appreciated that. Zach was great. He understood the problem and fixed it within a few minutes. No matter how difficult a technical issue is for me 24×7 makes it seem easy. After I was nearly scammed, Cedric was calm and reassuring. Then he proceeded to efficiently clear all of my devises from malware. What a relief to have 24×7!

24×7 has always been there for my hotel. When we have isues they fix it. Ari and gang are always helping us out! 24×7 is lucky to have them! Always very helpful! Quick and efficient. Every time! You guys always rock!

Zach did a great job as usual. Everyone I have talked to at 24×7 is knowledgeable, kind and quick to respond. Derrick is awesome! After doing some research Derrick made an annoying pop up I was getting 3 times when opening a program to go away. I’m very happy now. Duke did a fantastic job recovering my accidentally deleted file very quickly. Leo had my problem solved in no time. Anthony had my problem fixed in about a minute.

I award 24×7 with a 5-star Google review!