Highlighted Video Testimonials
“I like the way the partnership with Microsoft worked… there’s no pressure to ever upgrade as long as they’re still supporting it.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“There’s a certain amount of comfort knowing that I don’t have to deal with the glitches that I never see these days because you guys are dealing with them before I ever know they are there.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“It was a LEAP of FAITH at first! I’m jumping into something I really don’t understand… and I don’t know how it’s going to work… but once you get there… it’s like whoa!”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“Yes, our productivity is better. In the past if something happened, we would have at least one person down.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“It’s massive. My admin team is 20% more productive and our audit teams 25% more productive.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Our old IT provider was not able to solve the problems right away.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“24x7 is very attentive and get things taken care of quickly.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“Now I don’t have to worry about upgrading my network ever again.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“We built our business on that type of customer service… and it’s crystal clear when it happens to us.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“From a CFO perspective,… we’ve taken IT out.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“We have become much more efficient… I mean really.”
Greg Bolt
President, ABC Roofing Co
Clackamas, OR
“Someone who makes capital decisions on a daily basis… the big hook for me was not having to replace our pc’s down the road ever again.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“The fact that you guys were willing to offer the 60-day guarantee gave us a level of comfort that there was an escape route and it set all our questions to rest.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“Our cloud network has definitely increased efficiency and productivity… I’d think we’ve be behind if we didn’t do it.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“My recommendation to other CPA firms… have Randy explain all the levels of security to you.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“It’s 2012 and I know Randy’s been doing this for 5 years and has really been a driver in this.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“There is no downtime on the cloud.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“And the ease of use… it’s like logging into a website and going to work.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“I call Steve at 24x7. He gets on my computer and I watch him fix it in 5 minutes and it’s done.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“We don’t have to worry about doing backups ourselves.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“Our owner is not forced to come down to the office anymore.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“This is a natural fit and a seamless good decision for us.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“Our communication has doubled.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“The cost is very reasonable… and our systems eventually became where there’s very very little problems ever.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“The great thing for me is that I am able to login from my iPad, from my home or from my vacation spot.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We feel so much more secure with our in-house server out of our offices and into a cloud network that is secure with lots of redundancies and fail safes.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Our president is able to work from home in Tennessee… and the cloud is going to free up a ton of his time.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“Response have been good!”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Either I’m writing a BIG CHECK to get a server that eventually is going to get outdated or we can do a monthly program.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“If we can reduce our time of engagement with a client due to using the best software and being on the cloud, then it’s worth it.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“We’re definitely head of the game… from talking to the other roofers.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“We integrated our Customer Relationship Management software with our accounting software on the cloud and it’s now accessible from anywhere.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“We login to our cloud network and all the programs we need to run the company are up there.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“24x7 worked diligently to make sure our software worked on the cloud.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Our server and database were our lifeline. Now we don’t have to worry if somebody breaks in.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“It was perfect timing. We were about to invest in replacing our server and all our desktops.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“On the cloud, if somebody’s system crashes… now I don’t have to worry about that.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“It has doubled 100%.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“Our in house network was old and we were looking to upgrade… Moving to a cloud network just made sense for us.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“Our office guy was driving home, he pulled over, logged into his cloud desktop and saved the deal.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“The nice thing about the cloud is I necessarily don’t have to buy a computer for this person.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We would not have moved to a cloud network if not for the guarantee that we could cancel at no cost.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“I saw the vision of moving our entire business computer network to the cloud.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“Your service techs surprise me with how quickly things get done… it’s usually minutes… not hours or days.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“If our cloud network were going through a 3rd party, we would not have gone with it. That would mean they’re just a salesman instead of someone with the technical expertise.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Downtime is unacceptable. At any given time we could have 100 different engagements we are working on.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Once we made this move to the cloud, we are all on the same programs and running the same speeds.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We’re much closer to a paperless office now.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Gee… it says there’s an update waiting for me. Well, not anymore! It’s all handled by 24x7.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Our whole office is gone once a year for a week going to a tradeshow in Las Vegas and that left us pretty crippled as far as computer access goes, but now we’re going to have it with us.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“For me… Losing control was the SCARY part… but now that we are past that… I am not worried about it anymore. It’s just became a better way of life.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“When you improve efficiency and productivity ALL OF A SUDDEN everybody has more time to do a better job and that’s what a cloud network has allowed us to do.”
Greg Bolt
President, ABC Roofing Co
Clackamas, OR
“The only thing we had to add was a second internet carrier.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Do your research… This was definitely a leap in technology that we thought we should do.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“The computer cloud network is everything we hoped it would be!”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“In the future if I don’t need office space, I can have sales people working from home just as efficiently.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“The biggest driver for us was NOT PRICE; it was taking IT out of our hands and let us focus on running our business.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“You probably won’t put this in your video! Whether it’s on the cloud or in the back room they both work about as well BUT...”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“The biggest issue we had was security and safety. Everything we deal with is private and confidential information.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“We were 6 or 7 years into our server… and we had to make a business decision.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“Knowing that I can now get on my desktop just about anywhere… login and go… has been a big deal for me.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“I like how pricing is flexible each month and how we can ADD one for X amount per month or subtract one item and it’s MINUS X amount each month.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“If you do what you’ve always done in business… you won’t get what you’ve always got…somebody will do it better.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“We now have total redundancy… if a cloud server goes down; it just flops over to another one.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“The other big drivers for us choosing a cloud network is that it gives us consistency, security and redundancy.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“24x7 has met and exceeded our expectations not only in IT, but especially in customer support.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“We started looking into pricing and if it was realistic… and then I got the ball rolling with that.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“Whoever has the IT Support problem is the conduit.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“I just tell my staff go ahead and call them and I’ll know they’ll solve it. The more I do that… the more I am reassured that the service is there and it’s very responsive… and… problem solved.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“Pro Cyc is connected to the high-tech industry like virtual reality and green screen production and we see our cloud network as something that drives a company forward.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“My favorite part about it is that it is very secure… it’s priceless basically.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“Our in-house server would get overloaded and cost us 4 to 10 hours of downtime a week. This tax season I don’t expect a minute of downtime.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“They allow me to do what I do better and spend more time with my customers.”
Greg Bolt
President, ABC Roofing Co
Clackamas, OR
“When we did the changeover we only had one employee who was upset… turns out he hates to see the demise of computers because his hobby is building them.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“They didn’t hire me to be a computer tech!”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“I think a lot of people have fear about it. Is it safe? Is it secure?”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We hired a business consultant that suggested moving to a cloud network.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“It’s extremely fast based on what we had before.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“The sky’s the limit to where and how I can access my information or my desktop if I need it.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“We interviewed four IT Companies in Portland and 24x7 was the only one to pitch us a cloud network.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“With our old system we had no real idea if the backups were working on a regular basis.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“We figured you were doing backups better than we were ourselves.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“I like that you can access it from anywhere.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“I think with our size of business… that the cloud is the only way to go.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“I’m very confident in the service we receive… I just say call 24x7 and they’ll solve the problem.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“The cloud made a very convincing case for a business our size.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Our accounting software now runs faster than ever.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“It took us a little bit to get there… the fear of the cloud… now that we are there… things seem to be functioning just fine… and it’s been six months now.”
David Stead
General Manager, Langdon Farms Golf Club
Aurora, OR
“When you start looking at the costs of computers, and maintenance and the lifespan of the hardware. The cloud was really a natural choice for us.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“Every 3 or 4 years there was a replacement cycle of at least $25,000… but now that cycle is gone.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Our Tennessee people can now access all our data out of Oregon… and we are no longer duplicating processes.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“What I really appreciated was the explanation of the multiple levels of security that protected our information.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“24x7 is very attentive to us. If somethings down, we are truly out of business.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“It’s a leap of faith, especially since we didn’t have a track record with you, but ultimately we did it.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“The safety and backup of our database and not having to replace the hardware ourselves were the driving forces.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We apply the scientific method to everything, so the initial testing phase is what got us over the hurdle.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“Knowing we’ve got total redundancy and backed up every 15 minutes… it’s going to take a BIG ASTEROID, then I imagine we’re going to worry about other things.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“Economics along with the safety and security of it drove our decision.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We are no longer duplicating our efforts, so our staff has way more time to work on other things because of our cloud network and the ability to get there from more than one location.”
Mike Stewart
Operations Manager, Pro Cyc, Inc
Clackamas, OR
“It’s a CIRCLE of life thing”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“24x7 had someone here whenever we wanted them… making sure everything was working the way it should.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“The switch over to our cloud network worked really really well”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“I knew it would benefit us with efficiency and getting things done on a much faster level.”
Christopher Dean
Business Manager, Van Beek & Company
Portland, OR
“We’re definitely saving money… when you factor in a server that costs us $10,000 or $12,000.”
Micky Washburn
Chief of Operations, ABC Roofing Co
Clackamas, OR
“In Seattle I actually did an order… it printed in Portland… then moved to shipping and went out that day. I did all that right in front of the customer.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“24x7 has done a fabulous job keeping our equipment updated and working for us.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We’ve eliminated the PC from our workplace… We now have total control.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“All we had to do is buy monitors… keyboards were provided too.”
Frank McCaslin III
Managing Partner, KFK Seasonings
Portland, OR
“This to us was an elegant change… they did all the testing… It truly was a seamless transition.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We have zero complaints. Once, we had a device go bad and they were here in an hour to replace it.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“We now have backup internet, so if something happens, we don’t even see it. It’s seamless.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
“The landscape of the office desk is changing… 400 employees and not one telephone on their desk.”
Walter Contino
Vice President, T3E Company
Beaverton, OR
More Client Testimonials
Very quick response times and a pleasure to have 24×7 on our team to deal with all things IT… An error message kept popping up. Quick response and follow up for clarification. Michael was quick to respond and get it taken care of. Ran into an interesting problem. Jacob was patient and diligent in solving the problem.
Jeremy Armitage
Associate Manager
Client Services & Finance
Pacific Cascade Legal
Client Services & Finance
Pacific Cascade Legal
Zachary did a great job in helping me get back up and running after I was locked out of my email. Thank you. Ari made more room on my email so that I could scan larger files to it which saves so much time. Thank you. Friendly and helpful. They fixed my ability to open a ptx file.
Cori Collin
Legal Assistant, Paralegal
Merkel & Associates
Merkel & Associates
Chris was very helpful with solving my IT issue. My call was answered almost immediately and the issue was resolved in a matter of minutes. Very efficient and friendly. Thanks!
Christina Joseph
Associate Attorney
Cummins Goodman Denley & Vickers, P.C.
Cummins Goodman Denley & Vickers, P.C.
Michael was great and made all the cables in our office so much more organized! Thanks. Leo was very helpful and quick!
Valerie Pratt
CFO
WJR II, LLC
WJR II, LLC
Bliss Roofing recently switched to 24×7 IT and so far it has been great! Everyone we have worked with has been knowledgeable, quick to respond, and so kind and patient with us. 5-Star experience!
Kaitlin Cox
Administrative Specialist
Bliss Roofing, Inc.
Bliss Roofing, Inc.
Steve has done a wonderful job getting the business where I work back up and running on Quickbooks. He was very quick, professional, and provided me with information as he was fixing the problem. It’s been fantastic to work with him. I would highly recommend 24×7 IT Solutions. 24×7 IT Solutions is always so quick to help with all IT issues and they do a great job! Excellent customer service!
Michelle Parshley
Project Assistant
Brandsen Floors
Brandsen Floors
24×7’s whole support team is great to work with! Whenever I call they are quick to try finding the best way to solve my issue, whether its to show me how to keep it from happening or spending hours on the phone with a program’s support. Thank you all very much. Steve was awesome to work with as always. He got me the program I needed very quickly and I was able to meet a project deadline. Thank you Steve & 24×7 for yet another problem solved!
Marshal Rosenlund
Estimator
Energy Electric, LLC
Energy Electric, LLC
Four of our computers were having internet problems after internet provider gave us a new static ip address. It was a tricky issue and 24×7 figured it out and followed up to make sure it didn’t reoccur.
Joe Smith
Owner
Foundations First Northwest LLC
Foundations First Northwest LLC
The infamous ‘upgrade’ got me again. Derick was terrific – responded quickly to the trouble ticket, was easy to work with, and worked around my schedule. Relatively easy fix but done skillfully and with an appropriate sense of urgency.
Jim Perris
CFO / SVP Operations
Calbag Metals Co.
Calbag Metals Co.
I needed to remotely access our cloud network on the weekend from home using my new laptop and within minutes they had me fixed. Fast and efficient!
Christina Johnson
Research and Development Manager
KFK Seasonings
KFK Seasonings
I had an issue with my emails not going out. I had done a number of marketing emails and they all bounced back. Derrick was able to resolve the issue on one call. He was extremely professional and was on top of it. Ari was extremely helpful and patient while working through the situation. He then called back the next day to follow up. Above and beyond helpful. Working with Ari was simple and quick. He was patient and explained clearly. Chris is extremely patient and helpful. Very responsive and nice on the phone. 24×7 is always quick to reply and help with issues”
Glen Thaxton
Regional Sales Executive
Kilinger IGI, Inc.
Kilinger IGI, Inc.
It was amazing. I did not even know there was a problem and your team came in behind the scenes and fixed the issue. I thought there was a problem, but it was taken care of. Thanks Daniel!
Costi Sifri
Manager
Miller Engineering & Manufacturing Co.
Miller Engineering & Manufacturing Co.