Analytics

It’s A Pleasure To Have 24×7 Helping Our LEGAL Team With All Things IT. Very quick response times and a pleasure to have 24×7 on our team to deal with all things IT… An error message kept popping up. Quick response and follow up for clarification. Michael was quick to respond and get it taken care of. Ran into an interesting problem. Jacob was patient and diligent in solving the problem.

Great Job In Helping Me Get Back Up And Running. Zachary did a great job in helping me get back up and running after I was locked out of my email. Thank you. Ari made more room on my email so that I could scan larger files to it which saves so much time. Thank you. Friendly and helpful.

My Call Answered And Issue Resolved In Minutes. Chris was very helpful with solving my IT issue. My call was answered almost immediately and the issue was resolved in a matter of minutes. Very efficient and friendly. Thanks!”

We Recently Switched To 24×7 IT And It’s Been Awesome. Bliss Roofing recently switched to 24×7 IT and so far it has been great! Everyone we have worked with has been knowledgeable, quick to respond, and so kind and patient with us. 5-Star Experience!

Got Our Business Back Up And Running . Steve has done a wonderful job getting the business where I work back up and running on Quickbooks. He was very quick, professional, and provided me with information as he was fixing the problem. It’s been fantastic to work with him. I would highly recommend 24X7 IT Solutions. 24×7 IT Solutions is always so quick to help with all IT issues and they do a great job! Excellent customer service!

Thank You For Saving Me Hours On The Phone. 24×7’s whole support team is great to work with! Whenever I call they are quick to try finding the best way to solve my issue, whether its to show me how to keep it from happening or spending hours on the phone with a program’s support. Thank you all very much. Steve was awesome to work with as always. He got me the program I needed very quickly and I was able to meet a project deadline. Thank you Steve & 24×7 for yet another problem solved!

I had an issue with my emails not going out. I had done a number of marketing emails and they all bounced back. Derrick was able to resolve the issue on one call. He was extremely professional and was on top of it. Ari was extremely helpful and patient while working through the situation. He then called back the next day to follow up. Above and beyond helpful. Working with Ari was simple and quick. He was patient and explained clearly. Chris is extremely patient and helpful. Very responsive and nice on the phone. 24×7 is always quick to reply and help with issues.

The issue was understood and resolved in a timely manner. I was contacted once the work was complete, and they ensured there were no further problems. When I was unable to receive an email from a customer, the team identified the issue quickly and restored functionality. They confirmed my email had been marked as spam and resolved it promptly. Zach scheduled an appointment, called on time, and fixed the issue efficiently. The problem was diagnosed and resolved quickly, including working through a hard restart of my laptop. Overall, the response was fast and effective.

Cost effective way not to need an IT department in house. Allows all users on your network to use the same versions of programs, which when different versions are used can be problematic and expensive to correct. When questions arise, they are quick to respond and correct.

Had a problem with documents not printing. Contacted 24×7 and Steve was assigned to fix my issue. He was calm, courteous, and very helpful. I usually dread tech support calls, but Steve made it a very pleasant experience. I would recommend 24×7 to anyone needing technical support.