24×7 is literally just that! Zach, Leo and Steve are truly amazing. I can’t say enough about them. Professional and quick service. I wish I could give this company 10 stars. I appreciate your guys business and quick attention to our needs.
Ariel was very professional and was willing to stay on the line until I had completed the task. 24×7 I.T. is always responsive! Thank you. He was receptive to listening to me. He worked on solving the problem without getting frustrated, (like I usually do). Thanks for great job.
Calbag vendors often assume that Calbag’s network can be used to support their equipment. When things don’t work, they blame me, and I get stuck in between a vendor who doesn’t understand what they’re doing (which they don’t openly admit to) and an IT MSP who can only act on the little they know about what the vendor is trying to do. Once I requested that 24×7 provide support to this vendor, they worked patiently and persistently to help the vendor through to a resolution. Importantly, we kept the ball in the vendor’s court so as to avoid the appearance of slowness or lack of follow through. The ticket is also rich with sufficient detail to allow someone else to step-in and pick up where someone else left off. Well done.
Very happy with all the help I received. Easy and quick.
Super speedy and always there when we need them. Great help. Super fast & reliable. Proactive support for our programs 🙂
Always friendly and professional. Solves the problem quickly….great communication.
I was off the phone in approximately 2 minutes. Thanks! Steve did a great job handling my Procore log in issue. I was able to give him the information he needed to handle it, and it was working when I returned to the office the next day. By the way, I really appreciate them taking calls and fixing most problems immediately!
24×7 has earned my 5-star Google review!
Steve was timely and helpful with my computer problem. He gave me the tools to fix it myself or have him help. I attempted his suggestions pronto, and it worked like a charm. While I hope to not have more problems to fix in the future, I know who to contact if I do.
With 24×7’s cloud solution we have experienced a cost reduction in computer support expenses by 67%… They just keep everything running and we haven’t experienced any downtime for years…I’m really glad I ordered the Cloud Readiness Assessment. I already knew quite a bit about cloud computing and the assessment confirmed that we were a great candidate for the cloud. I really learned a lot about the financial impact on our business through 24×7’s Total Cost of Ownership Reports. Our executive team found these reports to be instrumental in their decision on whether to move to a cloud network.
Quick and accurate. Detailed, correct answers. Quick response. Quick response. Accurate. Installation was a complete success!! As always…. Thumbs Up!
Ariel was both professional and responsive in addressing my Outlook situation successfully. Duke was very helpful in updating Adobe Reader for me. Fast and Sufficient as always!
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