Co-Managed IT Services

Bridge IT gaps and boost your team’s impact with flexible, expert co-managed services.

Solve skill gaps and resource overload, over 700 businesses trust our co-managed IT to boost performance.

Enhance security and compliance, gain access to a 57-point network assessment at no cost.

Minimize downtime, proven 95% retention rate shows reliable, lasting IT partnerships.

Get clarity on local IT costs, receive a free, region-specific IT pricing report.

Stay proactive, free cybersecurity risk assessment keeps your business protected and informed.

Request a Quote for our Co-Managed IT Services

What Clients Say About Co-Managed IT Results

Hear how organizations like yours benefit from 24x7 I.T. Solutions' partnership

It’s A Pleasure To Have 24×7 Helping Our LEGAL Team With All Things IT. Very quick response times and a pleasure to have 24×7 on our team to deal with all things IT… An error message kept popping up. Quick response and follow up for clarification. Michael was quick to respond and get it taken care of. Ran into an interesting problem. Jacob was patient and diligent in solving the problem.

Jeremy Armitage
Associate Manager. Client Services & Finance Pacific Cascade Legal

Great Job In Helping Me Get Back Up And Running. Zachary did a great job in helping me get back up and running after I was locked out of my email. Thank you. Ari made more room on my email so that I could scan larger files to it which saves so much time. Thank you. Friendly and helpful.

Cori Collin
Legal Assistant / Paralegal
Merkel & Associates

My Call Answered And Issue Resolved In Minutes. Chris was very helpful with solving my IT issue. My call was answered almost immediately and the issue was resolved in a matter of minutes. Very efficient and friendly. Thanks!”

Christina Joseph
Associate Attorney
Cummins Goodman Denley & Vickers, P.C.

We Recently Switched To 24×7 IT And It’s Been Awesome. Bliss Roofing recently switched to 24×7 IT and so far it has been great! Everyone we have worked with has been knowledgeable, quick to respond, and so kind and patient with us. 5-Star Experience!

Kaitlin Cox
Administrative Specialist
Bliss Roofing, Inc.

Got Our Business Back Up And Running . Steve has done a wonderful job getting the business where I work back up and running on Quickbooks. He was very quick, professional, and provided me with information as he was fixing the problem. It’s been fantastic to work with him. I would highly recommend 24X7 IT Solutions. 24×7 IT Solutions is always so quick to help with all IT issues and they do a great job! Excellent customer service!

Michelle Parshley
Project Assistant
Brandsen Floors

Thank You For Saving Me Hours On The Phone. 24×7’s whole support team is great to work with! Whenever I call they are quick to try finding the best way to solve my issue, whether its to show me how to keep it from happening or spending hours on the phone with a program’s support. Thank you all very much. Steve was awesome to work with as always. He got me the program I needed very quickly and I was able to meet a project deadline. Thank you Steve & 24×7 for yet another problem solved!

Marshal Rosenlund
Estimator
Energy Electric, LLC

I had an issue with my emails not going out. I had done a number of marketing emails and they all bounced back. Derrick was able to resolve the issue on one call. He was extremely professional and was on top of it. Ari was extremely helpful and patient while working through the situation. He then called back the next day to follow up. Above and beyond helpful. Working with Ari was simple and quick. He was patient and explained clearly. Chris is extremely patient and helpful. Very responsive and nice on the phone. 24×7 is always quick to reply and help with issues.

Glen Thaxton
Regional Sales Executive
Klinger IGI, Inc.

The issue was understood and resolved in a timely manner. I was contacted once the work was complete, and they ensured there were no further problems. When I was unable to receive an email from a customer, the team identified the issue quickly and restored functionality. They confirmed my email had been marked as spam and resolved it promptly. Zach scheduled an appointment, called on time, and fixed the issue efficiently. The problem was diagnosed and resolved quickly, including working through a hard restart of my laptop. Overall, the response was fast and effective.

Les Joel
General Manager
Transformer Technologies LLC

Cost effective way not to need an IT department in house. Allows all users on your network to use the same versions of programs, which when different versions are used can be problematic and expensive to correct. When questions arise, they are quick to respond and correct.

Dave Johnson
NDE Level III
NDE Professionals, Inc.

Had a problem with documents not printing. Contacted 24×7 and Steve was assigned to fix my issue. He was calm, courteous, and very helpful. I usually dread tech support calls, but Steve made it a very pleasant experience. I would recommend 24×7 to anyone needing technical support.

Randy Jefferson
Quality Control / Yard Manager
Calbag Metals Co.

Our Clients

Detailed Breakdown: What Co-Managed IT Services Include

Integrated expert support and collaboration

Get comprehensive network monitoring and management that seamlessly integrates with your internal processes. 24×7 I.T. Solutions provides real-time alerts, proactive maintenance, and remediation, freeing up your IT team to focus on business priorities instead of day-to-day troubleshooting. Benefit from advanced diagnostic tools, service automation, and transparent reporting for improved uptime and performance.

Tap into expert cybersecurity services that strengthen your defenses and keep your organization compliant. Services include vulnerability assessments, threat detection, managed firewall, and policy development. Take advantage of a free cybersecurity risk assessment and plain-English reporting to identify risks and prioritize improvements, ensuring your data and systems stay secure amid evolving threats.

Gain access to IT strategy consulting from seasoned professionals who understand how to align technology with your business goals. Receive ongoing guidance on infrastructure planning, cloud adoption, and digital transformation. Leverage detailed assessments, like the 57-point network evaluation and cloud readiness review, to make informed, future-proof decisions without guesswork.

Experience responsive, expert help desk support that empowers your internal IT staff and end users. Choose the level of support you need, from overflow assistance to full end-user help desk coverage. Every interaction is tracked for accountability and backed by proven processes, ensuring fast resolution and satisfied users, even during peak demand or staff absences.

Enhance your team’s productivity with workflow automation and process optimization. 24×7 I.T. Solutions helps streamline ticketing, onboarding, and routine IT tasks using best-in-class tools and automation platforms. This reduces manual workload, accelerates response times, and ensures consistent service delivery across your organization.

Prepare for the future with technology planning, budgeting, and lifecycle management. Get expert assistance evaluating hardware and software, managing vendor relationships, and planning upgrades. Receive practical, data-driven recommendations and transparent IT roadmaps so your team can confidently lead technology initiatives and support business growth.

See the Proven Impact of Co-Managed IT Services

24/7/365

Continuous Monitoring & Management

99.9%

Uptime Offered

40%

Recurring IT Issue Reduction (3 Mo)

Team collaborating on IT solutions, showcasing Co-Managed IT Services to enhance in-house capabilities with expert support.

Expand In-House IT Capabilities With Trusted Expertise

Co-Managed IT Services from 24×7 I.T. Solutions empower your internal IT staff with expert guidance, advanced tools, and scalable support. Complement your team’s strengths while filling skill gaps and overcoming resource constraints. Unlock access to strategic planning, 24/7 monitoring, and best-in-class security practices, so your organization stays resilient, compliant, and ready for growth, all backed by service trusted by over 700 businesses.

Tailored solutions showcasing Co-Managed IT Services to adapt to your team's specific requirements and enhance productivity.

Flexible Support That Fits Your Team's Unique Needs

  • Seamlessly integrate external specialists with your existing IT team
  • Access advanced cybersecurity and compliance resources on demand
  • Reduce internal workload during peak projects or staff shortages
  • Gain clear, actionable insights from free assessments and reports
  • Leverage a proven support model with a 95% client retention rate

Request a Co-Managed IT Services Consultation Now

Empower your IT team with expert support and proven results, start today.

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Team collaboration in a tech environment, showcasing Co-Managed IT Services for enhanced support and focus.

Keep Your IT Team Focused and Supported, Always

Let your IT staff focus on strategic initiatives while outside experts handle routine maintenance, monitoring, and security. Benefit from a partnership that adapts as your needs evolve, helping you meet industry regulations, optimize technology investments, and ensure stability. With 24×7 I.T. Solutions, your team always has a reliable, knowledgeable backup, they’re never alone when challenges arise.

Frequently Asked Questions

Co-managed IT services provide your in-house IT team with additional expertise, tools, and support tailored to your needs. You get help with projects, 24/7 monitoring, cybersecurity, compliance, and day-to-day support. Services are flexible, so you decide what to keep internal and what to delegate, ensuring your IT operations remain secure, reliable, and efficient.

Co-managed IT services let your team focus on strategic projects by offloading routine maintenance and troubleshooting. Benefits include:

  • Access to specialized expertise when needed
  • Reduced burnout and increased staff retention
  • Improved security through advanced monitoring
  • Faster issue resolution and less downtime

Your IT staff gains a trusted partner to help them succeed without losing control.

Getting started begins with a complimentary 57-point network assessment to identify gaps and opportunities. After reviewing your systems, a tailored co-managed plan is developed to complement your in-house team. The transition is collaborative and includes onboarding, knowledge transfer, and establishing clear roles so everything runs smoothly from day one.

Pricing depends on your environment size, support level, and which tasks you want covered. You can request a free Portland Oregon IT pricing report to understand local support rates and common contract terms. Transparent pricing ensures you only pay for what you need, avoiding surprises or unnecessary services.

You benefit from:

  • Over 20 years of local experience supporting 700+ Portland businesses
  • Specialized resources for government, municipal, and compliance-driven organizations
  • Free assessments to uncover risks and opportunities
  • A 95% annual client retention rate reflecting high satisfaction

Your IT team gains a partner that prioritizes education, security, and long-term results.